Returns & Exchanges

At Manzana, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return or exchange it within 14 days of delivery provided it is in its original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for the return.

• 2.
  Prepare the Item

  Ensure the product is unused and securely packed in its original packaging to prevent damage during transit.

• 3.
  Schedule Pickup or Shipping

  Depending on the item size, we will either provide a prepaid shipping label or coordinate a professional courier pickup from your home.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 7 business days.